NMC Life Certificate App – Privacy Policy

1. Information We Collect

We may collect the following types of information:
Personal Information: Name, gender, date of birth, Aadhaar number, disability certificate number, contact details, and other details as required for verification and scheme eligibility.
Biometric Data: Fingerprint or facial recognition (only if explicitly required and authorized).
Device Information: Device model, operating system, app version, and unique device identifiers.
Usage Data: App usage statistics, crash reports, and performance metrics.

2. How We Use Your Information

  • We use the collected information for the following purposes:
  • To verify identity and disability status.
  • To generate and manage Life Certificates.
  • To determine eligibility for and facilitate the Tritiyapanthi Scheme.
  • To improve the functionality and security of the App.
  • To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

  • We do not share personal data with third parties except:
  • With authorized government departments for service delivery.
  • As required by law or legal process.
  • To prevent fraud, abuse, or security issues.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All sensitive data is transmitted using secure encryption protocols.

5. User Consent

By using this App, you consent to the collection and use of your information as described in this Privacy Policy.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by applicable laws.

7. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request correction or deletion of inaccurate or outdated information.
  • Withdraw consent (where applicable).

8. Children's Privacy

This App is not intended for children under the age of 18. We do not knowingly collect personal data from minors without appropriate consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on the official Nagpur Municipal Corporation website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Nagpur Municipal Corporation

Email: mconagpur@gov.in

Address: Chhatrapati Shivaji Maharaj Administrative Building, Nagpur Municipal Corporation, Mahanagar Palika Marg, Civil Lines, Nagpur, Maharashtra, India, 440 001

Phone No: +91- 0712 2561584